Refund policy

Return & Refund Policy — Buyrovo

Return & Refund Policy

At Buyrovo, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 3-5 of delivery. To be eligible for a return:

  • The item must be unused and in its original condition.
  • The product must be in the original packaging.
  • Proof of purchase/order confirmation is required.

Non-Returnable Items

The following items are not eligible for return:

  • Personal care products
  • Innerwear or hygiene-related items
  • Customized or personalized products
  • Final sale/clearance items

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 24-48 hours of delivery at:

Email: buyrovostore@gmail.com

Please include:

  • Order number
  • Photos/videos of the product
  • Packaging images

Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, refunds will be processed to your original payment method within 5-7 business days.

Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again
  • Contact your payment provider/bank
  • Processing times may vary depending on your bank

Return Shipping

Customers may be responsible for return shipping charges unless the product received was damaged or incorrect.

Contact Us

For any questions regarding returns or refunds, contact us:

Store Name: Buyrovo
Email: buyrovostore@gmail.com
Phone: +91 844700251